FAQs
Q: Are you a manufacturer or trading company?
- ZERO’s main business includes HVAC equipment manufacturing and sales. We offer mini-split systems, multi-split systems, window air conditioners, light commercial air conditioners, VRF systems, package units, chillers, air-side products (AHU, FCU), heat pumps, and accessories & parts.
Q: Can you provide drawing design services?
- Yes, our professional HVAC engineering team can design and optimize your project and provide complete HVAC engineering drawings.
Q: If I provide the CAD drawings, can you handle the complete HVAC system design?
- If you do not have a system selected yet, we can create a complete HVAC solution based on your CAD drawings. Our engineering team has worked on over one thousand international projects. They will provide accurate system design, professional CAD drawings, and a detailed quotation tailored to your project needs.
Q: Can your team calculate all installation accessories needed for the project?
- Yes. Once the design is confirmed, we calculate all required installation accessories such as copper pipes, insulation, drain pipes and wiring. This saves you time and ensures that everything you need is included in one complete list.
Q: Do you offer consolidated shipping for equipment and accessories?
- Yes, we can consolidate all equipment and accessories into one shipment. This reduces shipping costs and makes the logistics process much easier and more efficient.
Q: What is your delivery time?
- About 4-6 weeks for standard units. The specific time depends on your needs.
Q: How about the packaging?
- Carton packaging, different logos can be customized according to customer requirements.
Submit Your Custom HVAC Need
Our team will answer your inquiries within 12 hours.
Your information will be kept strictly confidential.